Shipping Policy – Kobra&Clo

At Kobra&Clo, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy carefully for complete information regarding order processing, shipping timelines, and delivery.

Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

Shipping Timeline

Estimated delivery timelines may vary depending on your location:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Areas: 7–10 business days

Please note that delivery timelines may be affected during sales, festive seasons, or due to unforeseen courier delays.

Shipping Charges

  • Free Shipping on eligible prepaid orders.
  • Shipping charges, if applicable, will be displayed at checkout before payment confirmation.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email or SMS to monitor your shipment status in real-time.

Delivery Information

  • Please ensure that your shipping address and contact details are accurate while placing the order.
  • Kobra&Clo is not responsible for delays caused by incorrect shipping information provided by the customer.
  • If delivery attempts fail due to unavailable recipients or incorrect details, additional shipping charges may apply for re-dispatch.

Delayed or Lost Shipments

While we work with trusted courier partners, unexpected delays may occasionally occur due to weather conditions, logistics issues, or regional restrictions.

If your order has not arrived within the estimated timeframe, please contact our support team for assistance.

International Shipping

Currently, international shipping availability may vary depending on the destination country. Shipping charges and customs duties (if applicable) will be calculated during checkout.

Damaged Package

If your package arrives damaged or tampered with:

  • Please do not accept the package if visibly damaged.
  • Contact our support team immediately with photos/videos of the package and product.

Contact Us

For shipping-related queries, please contact us:

Email: support@kobraandclo.com
Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM

We appreciate your trust in Kobra&Clo and look forward to delivering a premium shopping experience.